Contact FilePriv

Have a question, encountered a problem, or want to provide feedback? Send us a message using the form below.

Send us a message

Complete the form and your message will be sent to the FilePriv team.

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Before contacting us

Technical Problems

If a conversion, upload, download, or another FilePriv feature is not working correctly, describe what happened and include the relevant error message if one is displayed.

Privacy Questions

For questions about uploaded files, temporary processing, cookies, or information handling, please also review the Privacy Policy.

Pro Support

If your message concerns a Pro purchase or access, include the relevant payment reference or Pro information where appropriate. Never send private wallet keys or other sensitive credentials.

General Feedback

Suggestions, feature requests, and general feedback are welcome. Useful feedback helps us improve the FilePriv experience.

Contact information

FilePriv General e-mail address: info@filepriv.com

Please Remember: FilePriv support will never need your password, private cryptocurrency keys, recovery phrases, or other authentication secrets. Do not include this information in a support request.